Return Policy

1. Eligibility for Returns

• Returns are accepted within 14 days of receiving your order.
• Items must be unused, in their original packaging, and in resellable condition.
• Custom-made, personalized, or clearance items cannot be returned.

2. Return Process

• To initiate a return, contact us at chic-unique106@outlook.com with your order number and reason for return.
• Once approved, we will provide return shipping instructions.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

• Refunds will be processed once we receive and inspect the returned item.
• The refund will be issued to the original payment method within 7-10 business days.
• Shipping fees and non-refundable charges (if applicable) will be deducted from the refund.

4. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 3 days with photos as proof.
• We will provide a replacement or issue a full refund, including shipping costs.

5. Non-Returnable Items

• Custom or personalized items.
• Clearance or final sale items.
• Used or damaged products after delivery.

6. Contact Us

For return requests, please reach out to chic-unique106@outlook.com or +6010 895 3541.